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Discover the inspiring stories and experiences of our users who have found invaluable resources, support, and connections through SpecialNeeds.com.

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John Luthor

SpecialNeeds.com has been instrumental in helping me find the right resources for my child. The wealth of information and supportive community is invaluable.

Sarah Taylor

As a teacher, SpecialNeeds.com is my go-to website for understanding my students' diverse needs. The strategies and tips shared have been very helpful.

Alex Hales

The user interface of SpecialNeeds.com is very friendly and easy to navigate. It's a great platform with a lot of useful features for individuals with special needs.

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SpecialNeeds.com is a beacon of hope for parents like us. The online resources are fantastic and the supportive community is heartwarming.

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The speech therapy resources on SpecialNeeds.com are top-notch. They've been incredibly helpful in my practice.

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SpecialNeeds.com offers practical and actionable occupational therapy strategies. It's a resource I use daily in my practice.

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Navigating the world of special needs parenting can be challenging, but SpecialNeeds.com provides resources and a community that truly help.

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Guide your special needs-related business to reach its full potential. Here's the straightforward path to success

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Privacy Policy

Hi there! At SpecialNeeds.com, we care a lot about keeping your information private. We promise to do our best to keep your information safe and sound. This means we collect only the necessary information to provide you with the best possible experience on our site, and we take all the necessary steps to protect your information from unauthorized access, use, or disclosure.

1. Our Promise

When you join our site, we collect your email, display name, and password. We don't ever collect your location unless you tell us it's okay. Additionally, we use various analytics tools, which may collect other information like which pages you visit on our site, your IP address, and other data related to your use of our site. These tools help us understand how our site is used and enable us to improve your experience.

2. What We Collect

We collect information from you when you fill out forms on our site, like when you sign up. We also use cookies and Google Analytics to learn more about how you use our site. If you choose to enable the distance search feature, we'll collect your location information after getting your consent by clicking a button.

3. How We Collect It

We use your information to help you use our site and to make our site better for you. We also use it to see how people use our site, so we can make it better for everyone. Your location information, if you choose to share it, is used to help you find resources and services near you.

4. How We Use It

The majority of your information is kept confidential and is not shared with any third parties outside of SpecialNeeds.com. However, for users interacting with our directory listings (such as camps, schools, etc.), we may share aggregated and anonymized analytics data with the owners of these listings. This data may include metrics like the number of page views, time spent on the site, and other related usage statistics. It's important to note that this shared data will not include any personally identifiable information and is solely used to provide insights to our paid listing owners.

5. Who We Share It With

We use some fancy tech stuff to keep your information safe, like HTTPS for secure browsing, bcrypt to keep your password safe, and encryption to keep your location safe if you choose to share it with us. We also store your encrypted location information (if provided) in your browser's local storage and not on our servers, to add an extra layer of security.

6. How We Keep It Safe

You can change your email and password whenever you want. You can't change your display name once it's set, though. If you want to delete your account, you can do that, too. And remember, you can always tell us to stop using your location info by revoking your consent.

7. Changing or Deleting Your Info

Our site isn't made for kids under 13. We don't collect information from anyone under 13, and if we become aware of any such information, we will take steps to delete it.

8. Kids Under 13

Our site is made for people in the U.S. Even though we collect some information from people outside the U.S. through Google Analytics, our website is not targeted at them, and we do not use their information for anything other than Google Analytics.

9. People Outside the U.S.

Sometimes we might need to change this policy. If we do, we'll send you an email, and we'll put a notice on our site and on our social media accounts, if we have any. Please keep checking so you always know our latest policy.

10. Changes to This Policy

Remember, we're here to help. If you have any questions about this privacy policy, just ask!

Privacy Policy for SpecialNeeds.com

Terms and Conditions

Terms and Conditions for SpecialNeeds.com

Hi there! Welcome to SpecialNeeds.com. We're a website that helps people learn about special needs resources, like camps, schools, and therapists. We also share articles and news about special needs topics. But before you start exploring, we need you to understand and agree to our rules.

1. Welcome to Our Site!

Our site is primarily made for people who are 13 years or older. However, individuals under the age of 13 may access the content on our site under the supervision of a parent or legal guardian. While they cannot register for an account, they are welcome to read and learn from the information available with appropriate guidance.

2. Who Can Use Our Site

We want everyone to have a good time here, so we have some rules. You can't use our site to do anything illegal, to bother other people, to share spam, or to post mean or offensive things. And please, don't share anything that belongs to someone else without their permission.

3. Our Rules

Users can add items to our directory, but we'll need to say okay first. We use a smart computer program to check if anything mean or offensive gets posted. And we'll take down anything that's not okay right away.

4. Adding to Our Directory

If you break any of our rules, we might have to stop your account. This means you won't be able to use our site anymore. We don't want to do this, but sometimes we have to.

5. Accounts and What Can Happen

We do our best to share good, helpful information. But we can't promise that everything is perfect or right for you. We're not doctors, and we don't give medical advice. Always check with your own doctor or do your own research.

6. What We Can Promise

If we have a disagreement, we'd like to work it out with you. But if we can't, then we'll have to ask a neutral person or group (this is called an arbitrator) to help us solve it.

7. What Happens If We Disagree

Sometimes we might need to change these rules. If we do, we'll send you an email, and post on our social media accounts, if we have any. Please keep checking so you always know our latest rules.

8. Changes to These Rules

You may cancel a paid plan at any time from your account page. If you cancel within 30 days of your original signup, we will refund everything you have paid for your listing to date. After 30 days, when you cancel or move to a lower plan, we will refund the unused portion of what you have paid, prorated by the time remaining in your current billing period. All refunds are issued to your original payment method; we do not issue account credit. If you switch from annual to monthly billing at the same tier, your annual access continues through the period you have already paid for and monthly billing begins when it ends; nothing is charged or refunded at the time of the switch. Refunds outside the stated policy are at our sole discretion.

9. Refunds and Cancellation

Remember, we're here to help. If you have any questions about these terms and conditions, just ask!

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At SpecialNeeds.com, we strive to foster a community of trust and reliability. One significant way we ensure this trust is through our Verified Badge. You may have spotted this little checkmark symbol on our platform. But do you know what it signifies? Allow us to pull back the curtain on this important aspect of our platform. The Verified Badge isn't merely decorative - it's a symbol of authenticity, accuracy, and connection. When you see this badge associated with a company, you can rest assured that the company has been thoroughly vetted and is confirmed to be genuine. But how do we ascertain this genuineness? The process is both rigorous and meticulous. To earn the Verified Badge, a company representative or a SpecialNeeds.com staff member must first register with us and provide evidence of their affiliation with the company. This is typically in the form of a business email address. However, the badge doesn't just signify affiliation. It's also a testament to accuracy. The representative or our staff member is responsible for verifying all information associated with the company - from contact details to rates and features. Only when every piece of information has been scrutinized and confirmed do we award the coveted Verified Badge. Maintaining the Verified Badge isn't a one-time effort - it requires an annual renewal. Each year, company representatives are required to reaffirm their details and reverify their information. This ensures that the data associated with Verified Badge holders remains up-to-date and accurate. If the information isn't refreshed yearly, the Verified Badge status lapses. This renewal requirement serves as an ongoing commitment to accuracy, reinforcing our dedication to providing reliable, current information for our community. But why is this badge important? Why should you, as a user of our platform, trust it? The answer is simple. The Verified Badge is your compass on SpecialNeeds.com, guiding you with the assurance of truth and reliability. This badge is our commitment to you. It's our guarantee that the information you're viewing has been checked for accuracy and confirmed for authenticity. Whenever you see this badge, you know you're looking at a company that has been meticulously verified. That's our promise to you. So, as you explore the vibrant world of special needs-related businesses on SpecialNeeds.com, remember to look out for our Verified Badge. It's more than a symbol - it's the mark of trust you can rely on.

Verified Badge

Verified Listing: Last verified <lastVerified>. Click to learn more.

Waitlist

Details about availability and payment methods offered by the therapist.

Details about the therapist's session fees.

Indicates if the therapist provides online therapy sessions.

Various payment methods accepted by the therapist.

Information about the therapist's waitlist status.

Essential details about the therapist to help understand their professional background.

The specific age groups the therapist primarily works with, helping potential clients identify a suitable fit.

Languages in which the therapist can conduct therapy.

Affiliations with professional organizations or bodies, indicating the therapist's active participation in the industry.

Detailed information about the therapist's educational qualifications, training, and other relevant credentials.

The institutions where the therapist acquired their formal education, providing insights into their academic qualifications.

Certifications the therapist holds in their respective field.

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Educational degrees or diplomas acquired by the therapist.

The institution or organization that provided the therapist's prelicensing.

The name of the individual who supervised the therapist during their training or licensing phase.

License number of the therapist's supervisory entity.

The year the therapist graduated from their educational institution.

The therapist's areas of expertise and methods of treatment.

The types of participants the therapist typically works with, like families, couples, or individuals.

Specific mental health or life issues the therapist is trained to handle.

Therapeutic methods or techniques used by the therapist.

Areas where the therapist has advanced expertise or focus.

Varoius methods through which therapy is provided.

Jolene Franz, LPC, provides compassionate counseling for children (ages 6+), preteens, teens, and adults navigating the complexities of neurodiversity and emotional challenges. With over 20 years of experience, she specializes in supporting families dealing with ADHD, developmental disorders, behavioral issues, and trauma. Her practice offers a calm, hope-filled environment designed to help individuals and families find stability amidst life's uncertainties.
Her therapeutic approach integrates clinical expertise with Biblical truth, making her an ideal provider for families seeking faith-based support. She addresses a wide range of specialized needs, including anxiety, depression, coping skills, peer relationships, and parenting support. Whether working with individuals, couples, or entire families, she focuses on transformative healing through a collaborative process.
Services are available via both in-person and telehealth appointments, providing flexibility for busy families. She is currently accepting new clients and accepts various insurance plans, including Aetna, BlueCross and BlueShield, Highmark, Optum, UHC, and UPMC. For individual sessions, the fee is $140, and she accepts multiple payment methods including HSA, Visa, and Mastercard.

Jolene Franz is a licensed counselor in Erie, PA specializing in ADHD, developmental disorders, and trauma for children, teens, and adults.

Licenses	PA / PC005212
Additional Qualifications	MA · LPC
Age Group	Children (6 to 10) · Preteen · Teen · Adults

Attended School	EDINBORO UNIVERSITY OF PENNSYLVANIA
Year Graduated	2006
Credentials	MA · LPC

Payment Methods	Cash · Check · Discover · Health Savings Account · Mastercard · Visa
Accepted Insurance Plans	Aetna · BlueCross and BlueShield · Highmark · Optum · PRIVATE PAY · UnitedHealthcare UHC \| UBH · University of Pittsburgh Medical Center (UPMC) Hea
Offers Online Therapy	Yes
Waitlist Status	Currently accepting new clients
Fees	Individual sessions: $140

Jolene Franz

Basic Information

Education and Training

Modalities and Specialties

Availability and Payment Options

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